Platform

All-in-one platform

Manage your deliveries at ease in one platform: route optimisation, driver app, real-time tracking, and customer communication.

Customer experience

The recipient is at the center of everything we do. We've put a lot of time into creating an amazing experience, no matter who they are.

Walk the walk

We've first-hand experience using our platform. It's given us knowledge about logistical challenges and solutions. We don't talk the talk - we walk the walk.

Streamlined and efficient route optimisation

Create optimised and efficient routes that exceed recipient expectations and ensure profitable logistics flows.

We provide you with the necessary tools to plan your routes and manage potential obstacles along the way.

Read more about route planning AI & Machine Learning Capacity Management Vehicle Register Dynamic Service Time Routing Templates Driver Breaks

User-friendly experience for drivers

Empower drivers with an intuitive app, so they can focus on deliveries and avoid time-consuming administration.

If something unexpected were to occur, a phone call to traffic controllers or just a button press away.

Read more about Gordon Driver Available on iOS & Android Language Support Scan and load Customer Communication Temperature Measuring GPS Position Tracking

Gain insights and manage deviations in real time

Monitor routes in real time to make sure everything goes according to plan. Take action and deal with the challenges that arise.

Whether your traffic controllers need to redistribute orders, communicate with drivers or manage delays, we have the tools to help!

Split Routes Send SMS Cancellations Redeliveries Route playback Temperature Monitoring

A world-class recipient experience

Ensure a world-class recipient experience. Real-time updates and driver tracking allow customers to stay informed about their delivery.

Customise the design to reflect your business and brand. Enable automatic text messages triggered based on order status.

Read more about the customer experience Delivery Rate & Feedback Estimated Time of Arrival Real-Time Tracking Proof of Delivery Automatic Text Messages

Quality assured delivery with temperature tracking

Follow temperature in real time, identify and prevent deviations. When the temperature deviates from the approved interval, warnings are sent to the driver and traffic management.

The route overview makes it easy to follow the current temperature for all active routes.

Read more about Gordon Hotbot Warning System Real-Time Monitoring Multiple Temperature Zones Temperature Logs Quality Follow-Up

Monitor KPIs and gain valuable insights

Dive deep into logistics KPIs, monitor driver performance, identify trends and find out where and how your business can improve.

Dashboards and daily outcome reports help you gain an overall understanding of how things are going.

Dashboard Deviations Outcome Reports Driver Profile

Is Gordon Cloud for you?

Groceries
Meal-kit
Wholesale
Foodservice
Producer

Streamline your e-commerce with our all-in-one delivery platform. Offer express deliveries and in-store pickup options. Optimise your routes in minutes and track deliveries in real time. Suitable for grocery stores both with their own fleet and those using external delivery partners.

How we help the retail sector Dynamic time window management for profitable logistics Tracking page with real-time ETAs and driver tracking Temperature-monitoring and deviation management Integrate with order picking solutions

Build loyalty and trust during delivery with relevant communication, ETAs and driver positioning. Your brand will of course act as the sender. Ensure accurate delivery planning that reduces the burden on logistics and customer service.

How we help food box companies Efficient flows for route optimisation, production, and deliveries Reduce WISMO* inquiries with up to 90% Temperature-monitoring and deviation management Flexible management of own fleet and external partners

Take the leap from paper to digital. Gordon Clouds help digitalise your deliveries and gather all processes in one interface. Plan efficient deliveries, reduce administrative cost, and create clear expectations towards drivers and recipients.

How we make wholesalers' lives easier Digitalise your processes and gather them in one interface Full traceability and insight into all deliveries Digital customer meeting with the recipient in focus Create the right conditions for your drivers to succeed

Manage reocurring deliveries and routes in a hassle-free way. Our advanced route optimisation helps to fend off volume peaks and ensures efficiency at all levels. Smooth communication with customers guarantees a world-class delivery experience.

How foodservice benefits from Gordon Cloud Streamlined processes and routines for each delivery Clear delivery instructions for drivers Keep recipients informed about their delivery Pick up empty fruit baskets

Strengthen your brand towards your customers. With Gordon Cloud, you are in control – from completed production to distribution. Create digital processes, experience efficient route planning and keep your customers updated with automatic communication.

Reduced cost with 33% more efficient routes Full traceability and insight into all deliveries Tracking page with real-time ETAs and driver tracking Collect feedback from customers to improve

Our platform is developed based on the experience we've gained as Europe's highest-ranked last mile company. With Gordon Cloud, you get an all-in-one platform tailored to give you satisfied customers and efficient deliveries.