Accessibility Statement

Updated: March 21, 2025

We are committed to making our website and digital services accessible to all users, including people with disabilities. Our goal is to provide an inclusive and user-friendly experience for everyone, and we are continuously working to improve accessibility across our platform.

Measures to Support Accessibility

In line with the European Accessibility Act, we are committed to integrating accessibility into every stage of our digital product lifecycle. To support this, we have implemented the following measures:

Embedding accessibility into our development process, with structured reviews and accessibility checks conducted on a quarterly basis to drive ongoing improvement.
Fostering awareness of accessibility across teams, by actively discussing inclusive design principles and encouraging a mindset where accessibility is considered throughout our design and development work.
Appointing internal accessibility advocates, who help guide teams and promote accessibility best practices across the organisation.
Setting clear accessibility goals and responsibilities to ensure shared ownership across teams and functions.
Using external accessibility tools to support validation, helping us identify potential issues and track our progress toward compliance with accessibility standards.

Conformance Status

We are actively working towards full conformance with WCAG 2.1 Level AA. Most of our content meets the standard, and we are addressing remaining issues. which means that some parts of the content may not fully meet the accessibility standard.

Compatibility with Browsers and Assistive Technology

Our website and digital services are designed to work with the latest versions of modern web browsers, including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend keeping your browser up to date.

We also aim to support screen readers and other assistive tools. Some combinations of browser and assistive technology may provide a better user experience than others. If you encounter any issues, please let us know.

Technical Specifications

The accessibility of our website relies on the following technologies:

HTML
CSS
JavaScript

These technologies help ensure compatibility with a wide range of browsers and assistive tools.

Known Accessibility Limitations

While we strive to make all parts of our website accessible, some areas may still have limitations. These may include:

Occasional missing alt text for decorative or editorial images
Inconsistent keyboard navigation in complex interface components
Insufficient contrast in older or legacy content
Some link texts that could be more descriptive

We are working to address these issues as part of our ongoing accessibility improvements. If you experience any accessibility barriers, please reach out.

Feedback

We welcome feedback on the accessibility of our website. If you encounter any issues or have suggestions for improvement, please contact us:

Email: accessibility@gordondelivery.com

We will do our best to respond within 5 business days.