Nominations for the 2024 E-Retailer of the Year are now open! Gordon's is a proud partner of the award, which will be presented to an industry leader who has successfully and efficiently run a grocery e-commerce business that has contributed to profitability, improved the shopping experience and driven the development of grocery e-commerce.
The finalists will be presented in October and the winners will be announced at the Grocery Gala at Stockholm City Hall on 14 November.
Nominate for E-Retailer of the Year
Nominations are accepted between 1 March and 31 May.
The E-Retailer of the Year award will be given to a player who has been at the forefront of running a successful and efficient grocery e-commerce business that has contributed to profitability, improved the shopping experience and driven the development of grocery e-commerce
The jury will consider the following criteria
- How e-commerce contributes to increased sales, service levels, customer satisfaction and loyalty.
- How e-commerce affects the profitability of the store/company.
- Customer experience; web shop, customer offer, product range, communication, delivery experience, quality.
- Efficient logistics management; picking, delivery options, sustainability, working environment.
- Marketing; how e-commerce extends reach, permeates the company's channels and contributes to the overall customer experience.
- Using new innovations, ideas and solutions to develop the e-commerce offering.
- Adapting ecommerce to changing market conditions.
