.Control the last mile
With Gordon’s last mile platform, you’re in charge of your own logistics. Take part of the advanced insights and easily connect all stakeholders in a pratical way. Gordon Delivery has, during the past years and with hundreds of thousands of deliveries each month, developed experience, knowledge and know-how that offers a complete, world-class solution.
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The platform helps you automate and optimize your processes to achieve higher quality and save time.
Gordon’s Last Mile Platform brings all stakeholders together, enabling retailers to monitor their logistics and support customers in real time.
Communicate effectively with your customers and reduce the burden of delivery issues on your customer service team.
- Route optimization
- Driver app
- Real-time monitoring
- Digital customer communication
- Automated inventory coordination
- Deviation handling and redelivery
- Follow-up and reports
Increasing consumer demands
At least every tenth purchase today is made online and there is nothing that indicates that this number will diminish. By 2025, it is expected to increase to 30-40 percent of the entire trade in Sweden.
At the same time, expectations on customer service, smooth return handling and improved delivery precision are increasing. Thus, it is important that e-retailers have a good overview of the entire chain and can identify areas in need of improvement.
Gordon’s cloud-based platform connects all stakeholders; customer service, delivery partners, drivers, management and terminals/stores – everyone that needs to interact and collaborate to achieve successful logistics. In order to create the best possible conditions for e-commerce and the modern consumer, both machine learning and AI are used.
We help you to quickly get started with Gordon’s Last Mile Platform with the help of manuals, video tutorials and standard configuration – we will digitalize your deliveries within a week.